Transportation Assistant - Springdale, AR

Location: 

Springdale, AR, US, 72764

Category:  Supply Chain Services – Office

Working at Watco

Watco has a reputation for putting people first. In fact, our company was named a 2022 Newsweek Top 100 Most Loved Workplace®.

Working at Watco means working in the exciting field of transportation and supply chain logistics. We’re involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career.  You’ll find that safety is at the heart of everything we do. We look out for our team members’ safety and the safety of the people in the communities where we work.  In addition to these strengths, we offer competitive pay and industry-leading benefits.

Come to Watco and join a team where you’ll leave each day knowing you’ve made a difference.

   
 

Working at Watco

Watco has a reputation for putting people first. In fact, our company was named to Forbes’ 2021 list of America’s Best Mid-Size Employers.

Working at Watco means working in the exciting field of transportation and supply chain logistics. We’re involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career.  You’ll find that safety is at the heart of everything we do. We look out for our team members’ safety and the safety of the people in the communities where we work.  In addition to these strengths, we offer competitive pay and industry-leading benefits.

Come to Watco and join a team where you'll leave each day knowing you've made a difference.

General Purpose

 

The Transportation Assistant (TA) plays a crucial role in the overall "day-to-day" freight management of shipments and or assigned shipping accounts.  It is essential for this position to a) garner customer trust, b) complement and supplement the duties of the Account Manager and or Transportation Coordinator.  This position has a broad range of transportation and business-related duties including operational, accounting, and customer satisfaction.

 

Essential Duties and Responsibilities

 

 

  • As an Transportation Assistant, you will be working in a fast paced team environment. You will be responsible for contacting carriers to obtain the status of shipments and monitor shipments for on-time pick-up, transit and delivery.
  • Customer Relationship - Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
  • Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty
  • Update load status in system, e.g. loaded, pick-up, delivery, empty, etc.
  • Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary
  • Set-up New Locations (Shippers/Receivers); (Assign vendor code, contact vendor to determine shipping dates, hours or operations, etc.)
  • Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses
  • Set appointments on new and existing loads from customers

 

Requirements

 

  • Minimum of High School Diploma or GED
  • Strong organization, communication, and time management skills
  • Possess basic PC skills- Microsoft Excel, Word
  • Ability to thrive in a fast-paced, high pressure environment
  • Ability to work with others and be a positive influence on co-workers
  • Strong phone and email communication skills
  • 10 key and data entry
  • Ability to multi-task with frequent interruptions
  • Effective customer service skills and the ability to service both internal and external customers
29180


Nearest Major Market: Fayetteville