Start a Watco Career and Discover the Difference
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.
Here's what you can expect from Watco:
• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities
Salary Range: $85,000 - $90,000 annually
Job Summary
The Terminal Manager is responsible for the overall operations and business management of the terminal, ensuring safety, environmental compliance, and efficient performance. This role provides strategic and hands-on leadership in operations, maintenance, financial management, and customer relations. The Terminal Manager leads a team-oriented culture focused on safety, service, and accountability while driving continuous improvement and disciplined PandL management to support operational excellence and customer satisfaction.
Essential Duties and Responsibilities
• Lead, train, mentor, and develop a high-performing team while fostering a culture of safety, accountability, and continuous improvement
• Promote and model Watco’s Foundation and Customer First Principles, maintaining professionalism and effective communication across all levels
• Serve as a visible, hands-on leader in the field to guide daily operations and ensure alignment with company objectives
• Ensure operational excellence and compliance with all Watco safety rules, company procedures, and local, state, and federal regulations
• Conduct and participate in regular safety meetings, audits, and job briefings; empower team members to stop unsafe actions and correct issues immediately
• Manage terminal operations to ensure the safe and efficient handling of customer cargo, optimizing resources and schedules to meet customer needs
• Oversee facility and equipment maintenance, repairs, and inspections; develop and implement continuous improvement plans for operational efficiency
• Collaborate across departments to maintain smooth workflows and resolve operational challenges promptly
• Build and maintain strong relationships with customers; ensure service quality, contractual compliance, and timely communication of issues or changes
• Oversee management and financial performance of the terminal, including budgeting, forecasting, cost control, and capital planning
• Review and approve invoices and expenditures, ensuring accuracy and adherence to financial goals
• Identify and implement opportunities for cost savings, process improvements, and revenue growth
• Ensure team members receive proper training, performance reviews, and ongoing development to support operational and career growth goals
• Maintain accurate documentation, records, and reports to support compliance, performance tracking, and company standards
• Participate in strategic planning and execution of initiatives to drive operational excellence, business growth, and customer satisfaction
Qualifications
• Must be able to perform each essential duty satisfactorily.
• Must be able to pass and/or obtain all required reporting, testing, and certifications for the position and location
• Valid Driver’s License required
• Business degree preferred, or equivalent combination of education and experience
• Minimum of 1 year of operational leadership experience required