General Manager - Logistics International - Houston, TX

Location: 

Houston, TX, US, 77002

Category:  Supply Chain Services – Office

Working at Watco

Watco has a reputation for putting people first. In fact, our company was named a 2022 Most Loved Workplace®.

Working at Watco means working in the exciting field of transportation and supply chain logistics. We’re involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career.  You’ll find that safety is at the heart of everything we do. We look out for our team members’ safety and the safety of the people in the communities where we work.  In addition to these strengths, we offer competitive pay and industry-leading benefits.

Come to Watco and join a team where you’ll leave each day knowing you’ve made a difference.

   
 

Working at Watco

Watco has a reputation for putting people first. In fact, our company was named to Forbes’ 2021 list of America’s Best Mid-Size Employers.

Working at Watco means working in the exciting field of transportation and supply chain logistics. We’re involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career.  You’ll find that safety is at the heart of everything we do. We look out for our team members’ safety and the safety of the people in the communities where we work.  In addition to these strengths, we offer competitive pay and industry-leading benefits.

Come to Watco and join a team where you'll leave each day knowing you've made a difference.

The General Manager – Watco Logistics International (forthwith called the GM), reports directly to the Senior Director, Watco Logistics International and is responsible for the coordination of efforts for international activity within Watco Logistics International.

   
The General Manager must achieve performance goals with optimum safety, economy, efficiency, and effectiveness ensuring profitability of all departments. 
 
The GM is responsible for establishing operating budgets based on yearly projections (graduated in monthly increments to show seasonal variations) formulated in conjunction with historical data and future projections from local management and the Operations Marketing Department. Once the logistics budget is established and approved, the GM will establish methods of on-going controlled surveillance of both the quantitative and financial measurements. Quantitative measurements will be compared to goals and budgeted financial projections will be compared to actual performance by month.  

 
The GM will have the responsibility of controlling expenses in all areas of the operation. The GM will be accountable to ensure all company policies and procedures are being followed by Team Members in his/her charge and all are administered fairly and equitably.  
 
The GM will prepare and conduct performance appraisals for all managers and personnel reporting to him/her directly and approve all performance appraisals prepared by managers and supervisors prior to review with the personnel reporting to them, to ensure equality and effectiveness. 
 
The GM will administer wage increases consistent with established budgets, skill level achievements, and safety and Team Member behavior toward their job responsibilities. The GM must maintain sufficient and relevant marketing knowledge to continuously monitor, and support increased international logistics revenue, and growth in customer base. 
 
Selection, training, and positive motivation of a viable management team to conduct company business and guide manageable and profitable company growth is central to GM responsibility.  
 
This GM description is general and illustrative of the type of duties required for this position. This description is not all inclusive and is not meant to be a detailed description of each duty performed by the incumbent but established as a guideline. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES


• To manage, direct, and provide insight and follow up to all departments within Watco Logistics International.


 • Manage quoting for Ocean and Air projects to include RFQ, RFP.

 

 • Responsible for booking shipments and maintaining current and upcoming SVC both Steamship and Airline w/ IATA and NVOCC Licenses.


• To establish operating budgets from forecasts provided by historical data and department manager input.  
 
• To establish performance goals, quality standards, and monitor both quality and quantity of all facets of Watco Logistics International, ensuring profitability.  
 
• Have sufficient experience or equivalent working knowledge and understanding of all international operations.  
 
• To manage and ensure a positive relationship between all of our customers including but not limited to our Class I partners, freight customers, and other interchange partners.  
 
• Accountable for the planning, coordination, and implementation of all international activities, assuring optimum economy while maximizing efficiency ensuring profitability of the company.  
 
• Accountable for the selection, training, and motivation of a viable operations team to conduct all international business and guide its day-to-day management and profitable growth.  
 
• Accountable for customer satisfaction through personal contact and management of systems providing accurate accountability of all international logistics activity, including, but not limited to, ocean and air shipments, drayage, and the customs clearance process.
 
• Accountable for the development, approval, and periodic review of operating procedures for all international activities. This area will include all technical, operational, and support functions.  
 
• Accountable for the development of budgets and operating plans to not only outline departmental budgets and activities, but also complement the corporate strategic plan.  
 
• Accountable for the development and adherence to safety and environmental law compliance. This will include adherence to all company policies and procedures in the areas including long term protection from future company liabilities.  
 
• Accountable for the preparation and administration of performance appraisals for personnel reporting directly to him/her. Review and approve all performance appraisals prepared and administered by subordinates. 

 

• Other duties as assigned.

  

SUPERVISORY RESPONSIBILITIES  
 
• Directly Supervises:  
International Coordinators, Salaried Team Members, Office Services, Supervisors, and hourly Team Members in the International Logistics Operations department.
 
• Indirectly Supervises or supports:  
Dispatching, Customer support, customs clearance activity, and billing. 

  

QUALIFICATIONS  
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

EDUCATION and/or EXPERIENCE  
 
Bachelor’s degree in related field and minimum 5 years relevant international logistics experience, customs clearance process and execution, and accounting procedures, or equivalent combination of education and experience.

 
LANGUAGE SKILLS  
 
Ability to read and interpret documents such as shipment documents, customs clearance documents, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization. 
 
MATHEMATICAL SKILLS  
 
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. 
 
REASONING ABILITY  
 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 
  
WORK ENVIRONMENT  
 
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
The noise level in the work environment is usually moderate. 

28277


Nearest Major Market: Houston