Freight Agent - Remote Anywhere in US
Overland Park, KS, US, 66210
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Working at Watco Watco has a reputation for putting people first. In fact, our company was named to Forbes’ 2021 list of America’s Best Mid-Size Employers. Working at Watco means working in the exciting field of transportation and supply chain logistics. We’re involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career. You’ll find that safety is at the heart of everything we do. We look out for our team members’ safety and the safety of the people in the communities where we work. In addition to these strengths, we offer competitive pay and industry-leading benefits. Come to Watco and join a team where you'll leave each day knowing you've made a difference. |
Freight Agent - THIS IS A REMOTE POSITION
As an Independent Freight Brokerage Agent with Watco, you will manage your book of business with the backing of a rapidly growing company that has been in business nearly 40 years. Part of our success – and by extension, your success – lies in our unique service mix. Watco provides not only logistics but also transportation services, material handling and warehousing at our terminals and ports, design and development, and railcar repair – an entire suite of services available to customers
Job Duties
- Development of customer base
- Freight solicitation and sales, including cold calling from company or self-generated call list
- Spot pricing exercises
- Sustained customer relationships and customer growth
- Development of carrier base
- Carrier price negotiations
- Manage both broker and customer service aspects of assigned shipments and /or accounts
- Effectively communicate with customers and carriers
- Insure proper and sufficient communication is provided as it relates to:
- Customer payment issues
- Operational issues, potential issues, or any foreseen issues
- Pricing concerns
- Customer needs (current and potential)
- Customer leads
- Any inabilities Watco Supply Chain Services may face
What Sets Watco Apart
- The financial backing of a billion-dollar parent company with established roots in the rail, intermodal, over-the-road, and international industry
- Competitive commission splits
- Marketing and sales support
- Back-office support including carrier compliance, carrier payment, customer invoicing, and claims management
- Ground-floor opportunities to develop relationships with large customers typically “already taken” at most competitor agency networks
- 24/7 access, at no cost to agent, to our internal track-and-trace team for load tracking and problem resolution or escalation
- Access to load-posting sites such as DAT and Truckstop.com at no cost to agent
- Access to our CRM and proprietary transportation management software (TMS) at no cost to agent
- Access to our Industry-leading intermodal supplier network and pricing agreements
- A Watco email address that links your name to the Watco name and reputation
Requirements
- 2 years broker experience preferred
- Significant highway service knowledge, including demonstrable direct relationships within the shipping community
- Demonstrable business development and sales successes
- Demonstrable operations knowledge
- Strong organization and time management skills
- Must possess basic PC skills- Microsoft Excel, Word
- Self-starter capable of working independently and making decisions with limited supervision
- Ability to thrive in a fast-paced, high-pressure environment
- Ability to provide oral and written reports, business correspondence and effectively present information and respond to questions from customers, team members and managers
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
- Computer with internet service and active phone
- Book of business preferred
Nearest Major Market: Overland Park
Nearest Secondary Market: Kansas City