Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco. 

Here’s what you can expect from Watco: 

• Award-winning culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Leadership and development programs offered through Watco University 
• Career advancement opportunities

Job Summary 

The People Services Manager supports hiring, training, employee relations, and policy compliance. This role drives consistent HR practices, oversees benefits and investigations, and promotes leadership development through coaching and guidance. This position requires someone who is a strong communicator and dedicated to fostering a positive company culture. 

Essential Duties and Responsibilities 

• Maintain basic understanding of employment laws and rules that apply to all support areas 
• Work with managers to identify specific hiring needs of each location and assist with job postings, screening, and interview scheduling as needed  
• Provide training for managers in the areas of interviewing, performance management, sexual harassment, leadership, hiring, terminations and promotions 
• Administer or support the administration of benefits programs  
• Support the handling of administrative and employment claims impacting the areas s/he supports 
• Conduct workplace investigations for claims of policy violation, harassment, discrimination, unfair treatment and termination appeals 
• Provide support and advice to managers in the appropriate resolution to team member relations issues 
• Provide guidance and support in employment claims and discipline matters, including policy guidance, procedural handling, investigations, discipline meetings and document creation 
• Support team member training and development activities, including team member development, career pathing, individualized training programs, and development/improvement plans 
• Provide guidance and support in discipline matters, including policy guidance, procedural handling, investigations, discipline meetings and document creation 
• Complete 60 day stay interviews – conduct calls and input information on tracking sheet 
• Must be able to travel 40-50% of the time, or as required, to deliver training and respond to employment issues as they arise throughout their respective area 
• Participate in leadership and safety calls 
• Ensure managers participate in Watco U leadership trainings 
• Maintain a tracking system with timelines for Team Members who are out on leave 
• Generate appropriate leave notification letters in a timely manner 
• Communicate regularly with the Leave Team, location manager, and your director on leave statuses 

Qualifications 

To perform this role effectively and meet qualifications, the individual must be able to carry out all essential duties to an acceptable standard. The essential duties and responsibilities outlined represent the required knowledge, skills, and abilities. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

Education 

Bachelor's degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience