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Job Summary
UPLINK, LLC is a leading provider of low-voltage contracting solutions for commercial and industrial facilities. We are recognized for our innovation, customer service, and commitment to safety. With a strong history of growth and a bright future ahead, we offer motivated professionals an opportunity to join a team that values expertise, integrity, and career development.
We are seeking a Low Voltage Security Surveillance Technician to install, maintain, and service low-voltage systems, including cameras, access control, alarms, and related IT/communication infrastructure. The ideal candidate will have experience with low-voltage systems, a strong technical skill set, and the ability to support sales initiatives with clients. This position requires travel between 10–30% of the time and offers opportunities for training, advancement, and certification support.
Essential Duties and Responsibilities
• Install, terminate, and test low-voltage cabling (copper and fiber optics).
• Perform preventative maintenance on cameras, monitors, access control systems, and other hardware.
• Utilize tools such as RJ45 crimpers, fiber splicers, and standard hand tools.
• Maintain accurate maintenance and service records in accordance with facility requirements.
• Troubleshoot and resolve technical issues with low-voltage security and surveillance systems.
• Follow all safety procedures, including use of protective gear and compliance with company and client policies.
• Support sales efforts by meeting with clients, discussing technical solutions, and recommending appropriate products/services.
• Collaborate with project managers, supervisors, and clients to ensure successful project delivery.
• Stay current with industry standards, codes, and emerging technologies.
Qualifications
• 1+ year of experience in low-voltage installation, service, or maintenance (security, surveillance, access control, or similar systems).
• Working knowledge of fire alarms, door access systems, cameras, and IT networks.
• Ability to read and interpret technical drawings and schematics.
• Strong problem-solving skills and attention to detail.
• Willingness to travel 10–30% of the time.
• Strong communication and customer service skills.
• Certifications such as BICSI, Fiber Optics, or NICET.
• Experience with security surveillance system integration.
• Sales or customer-facing technical support experience.