Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs.

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco.

Here’s what you can expect from Watco:

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Salary Range: $45,000 - $50,000

Schedule: 12:30 AM - 8:30 AM

Job Summary

The Shift Supervisor I reports directly to the Hub Operations Manager and is responsible for leading hub associates and/or temporary team members in all aspects of warehouse operations, including receiving, sorting, scanning, and processing inbound freight. The Shift Supervisor I ensures daily operational goals are met in accordance with company policies, established procedures, and safety standards.

The Shift Supervisor I must achieve performance objectives with the highest levels of safety, accuracy, efficiency, and teamwork, contributing directly to operational productivity and customer satisfaction. This position plays a key role in maintaining workflow, troubleshooting issues as they arise, and supporting the overall success of the facility through consistent communication and leadership.

The Shift Supervisor I is responsible for maintaining a clean, organized, and safe work environment, monitoring associate performance, assisting in the training and development of team members, and ensuring compliance with all company and regulatory requirements. The Shift Supervisor I is also accountable for promoting a positive and inclusive workplace culture while driving results that support departmental and organizational goals.

This Shift Supervisor I description is general and illustrative of the type of duties required for this position. It is not all-inclusive and is not intended to be a detailed description of every task performed by the incumbent. 

Essential Duties and Responsibilities

• Provide leadership, direction, and daily oversight to hub associates and/or temporary team members in the execution of warehouse operations.
• Supervise all activities related to the receiving, sorting, scanning, and placement of inbound freight to ensure operational goals are achieved safely and efficiently.
• Manage staffing schedules and daily labor assignments based on projected volume, ensuring adequate coverage to meet performance and service-level targets.
• Maintain and organize inventory, ensuring accurate counts and proper placement of materials within the facility.
• Inspect inbound products and materials for defects, damages, or discrepancies, and take appropriate corrective action when necessary.
• Oversee the unloading, sorting, and staging of inbound freight to ensure workflow is completed in a timely and efficient manner.
• Ensure that all team members comply with company safety, cleanliness, and operational standards at all times, including adherence to established policies and procedures.
• Collaborate closely with the day-shift transportation team and other departments to ensure smooth coordination of freight movement and operational handoffs.
• Support continuous improvement by identifying opportunities to optimize warehouse processes, reduce waste, and enhance productivity.
• Maintain a clean, safe, and organized work environment, setting the standard for operational excellence and accountability.
• Assist in the training, development, and coaching of associates to promote skill growth, engagement, and readiness for future advancement.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and meet all requirements applicable to this position and location. The qualifications listed below are representative of the knowledge, skill, and ability required.

Skills and Abilities

• Demonstrated proficiency in inventory management software, databases, and related warehouse systems.
• Strong organizational and time management skills with the ability to prioritize and execute multiple tasks in a fast-paced environment.

Certificates, Licenses, and Registrations

• Possession of a current forklift license or the ability to obtain certification within the required timeframe.

Education

• High school diploma or equivalent