Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. 

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco. 

Here’s what you can expect from Watco: 

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers 
• Leadership and development programs offered through Watco University 
• Career advancement opportunities

Job Summary 

Under supervision, performs varied data management, research, and administrative support functions; manages data collection and consolidation for a variety of projects and safety initiatives. Will prepare and maintain a variety of documents & records. Assists with creation and maintenance of files, locates materials, assists in the location of data, and assists with special projects and a variety of administrative support tasks as needed.

Essential Duties & Responsibilities

The following duties are examples of assignments performed by incumbents in this classification. It is not a totally comprehensive list of duties, nor is it restrictive regarding job assignments as other duties may be assigned.

• Establishes and maintains documentation, records, files, filing systems, and logs relating to data management and assigned functions.
• Establishes and maintains training, safety education and activity files.
  • To include, uploading and digitizing documentation, records, files, filing systems and logs. 
• Advises staff about changes to certification and safety requirements.
• Maintain records and prepares reports as necessary to ensure compliance with applicable regulations and safety initiatives.
• Assists in the development of safety goals, objectives, policies, and priorities.
• Plans, organizes, develops, reviews and updates safety policies, guidelines, and standard operation procedures, making recommendations to management to minimize risk exposure.
• Learn, interpret, and apply pertinent subject matter procedures, precedents, and policies of the document control center.
• Researches, locates, and collects documentation from various sources.
• Purges outdated files following protocol or moving these to inactive storage.
• Independently recognize and define a problem, identify the resources available to help solve the problem, create, and implement viable solutions, and follow through to ensure the issue is resolved to the satisfaction of all parties.
• Retrieving records on request and forwarding these to relevant parties.
• Build and maintain positive working relationships with co-workers (team members), other Watco employees and its contractors/vendors using principles of good customer service.
• Performs other duties as assigned.

Skills & Abilities

• Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; and elicit information from others with varying levels of understanding.
• Obtain and provide information clearly and courteously.
• Demonstrate compassion, respect, courtesy, and tact when interacting with others.
• Organize work, set priorities, meet critical deadlines, and follow up with minimal direction.
• Enter and retrieve data from multiple systems.
• Review documentation  for completeness and accuracy.
• Assist in the development of computer based training.
• Must be able to work under pressure to meet deadlines.
• Ability to adjust to changing operating conditions.

• Adheres to assigned work schedule as outlined in the assigned department and Watco attendance policies and procedures; ensures all behaviors comply with Watco personnel rules and regulations.
• Ability to maintain confidentiality of information.
• Maintain efficiency and productivity while being interrupted numerous times daily.
• Follow written and oral directions.
• Proficient with office machines & their operation, including using computers, and Office 365.
  • Photocopiers
  • Scanners, and etc.
• Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.

Knowledge 

• Business English, including vocabulary, correct grammatical usage, spelling, and punctuation (verbal and written communication skills). 
• Modern office practices, procedures, typing and filing methods.
• Preferred, but not required knowledge of:
  • OSHA 300
  • EHS Training
  • Velocity
  • SuccessFactors Learning
  • Demonstratable working knowledge of OSHA, EPA, Federal, State and Local regulatory compliance requirements

Minimum Qualifications

• High School diploma, General Education Development (GED) or equivalent
• An associate degree or bachelor’s degree in industrial safety, industrial hygiene or related discipline is preferred.

Licenses & Certifications

• Must possess valid driver’s license and be insurable by company insurance provider to drive and operate company vehicles and equipment as necessary.
• TWIC Card (and/or the ability to obtain a TWIC Card) preferred, but not required.