Starting Hourly Rate: $17.98

Gift Shop Attendants play an important role in creating a memorable guest experience by assisting passengers, operating onboard sales areas, stocking merchandise and food items, and supporting daily train operations.

Responsibilities

• Provide friendly, professional, and attentive customer service to all passengers
• Operate onboard sales counter and process customer purchases
• Sell food, beverages, souvenirs, and other onboard inventory items
• Stock and organize gift shop and onboard inventory before and during excursions
• Assist with inventory counts, tracking, and restocking supplies
• Maintain clean, organized, and welcoming service areas
• Respond to guest questions and assist with passenger needs throughout the trip
• Work collaboratively with train crew and staff to ensure smooth daily operations
• Follow all company policies, safety procedures, and service standards

Qualifications

• Strong customer service and interpersonal skills
• Ability to recognize and respond appropriately to potential issues or guest concerns
• Capable of working efficiently and accurately in a fast-paced environment
• Comfortable multitasking and adapting to changing needs during excursions
• Basic computer and point-of-sale system proficiency
• Team-oriented attitude with willingness to assist in various operational tasks
• Energetic, dependable, and eager to learn
• Patient, positive, and professional demeanor
• Ability to stand for extended periods and work onboard a moving train

Schedule & Work Environment

• Full-time seasonal employment from July through October 18
• Availability required for weekdays, weekends, holidays, and special events
• Approximately 10-hour shifts based on train excursion schedules
• Work is performed onboard a moving tour train in a customer-facing hospitality environment